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Dealer Warranty Certificate-The futon
frame Cushioning system
Ten Year Product
Warranty
We the people of Otis
Bed Manufacturing fully warranty the materials and workmanship that goes
into each product we build. All products manufactured by Otis Bed are
warranted to be free from defects in materials and workmanship for a period
of Ten (10) years. This warranty covers cost associated with repair or
complete replacement of the item once it is received at our factory
location.
Any product believed to
be defective must be shipped* to our factory for evaluation. After
inspection, Otis will determine the best possible solution (repair or
replace) and will reship the item to either the dealer or directly to the
original purchaser (by advisement of the dealer) at no charge.
*NOTE – According to store policy, the dealer or end
user (consumer), is responsible for all shipping charges connected with the
return to our factory location.
This warranty is void should products be misused;
burned; damaged by urine, blood, or moisture; neglect; accident; improper
operation; ;maintenance; storage; transportation; or handling. |
